How Do I Get Involved?
"My new sense of leadership has given me the reigns to do my work and make choices myself."
--Phyllis Campbell, Custodial Supervisor
You could be involved in Continuous Improvement in one or more of the following roles.
- Project Leader: You could participate in CI training, lead a project team through proper CI methods and tools, communicate progress and improvements, keep the project on schedule, and deliver results.
- Project Team Member: A project leader could ask you for assistance in providing data, mapping a process in your department, brainstorming improvements, and/or implementing a new process.
- Project Sponsor: You could provide resources (e.g. people, funding, etc.) for the project, and support the Project Leader on process changes and implementation.
- Process Customer: A project team could request your feedback on its process and/or involve you in brainstorming improvements.
In all cases, you could be provided with training to help you succeed in your role.
Depending on the scope of the project or process you have in mind, we may want to schedule an exploratory conversation with you to determine how we can best assist you. This first conversation is often followed by the completion of a project charter which describes the scope of what we will work on together. Once the charter is complete, we typically invite the project team to complete an introductory Continuous Improvement training course (Classroom Yellow Belt).